fs99 Responsible Gaming
Your safety is our priority
fs99 believes gaming should be a source of enjoyment — not a burden. Our tools and guidelines are here to help you play consciously and safely.
Safe Gaming
Always by Your Side
What is responsible gaming and why does it matter?
Mindful gaming keeps your life on track — fs99 is here to help you make sure of that.
Online gaming is a form of entertainment that can be enjoyable when approached the right way. However, when it stops being just entertainment and starts causing financial stress or mental anxiety, that is when problems begin. fs99 always wants its players to enjoy games in a healthy and mindful way.
Responsible gaming means setting a budget within your means, keeping to time limits, and seeing gaming as entertainment rather than a way to earn money. We have built tools into our platform to help you maintain that balance.
Keep in Mind
- Gaming is always for entertainment — it is not a guaranteed way to make money.
- Only bet money that you can afford to lose without affecting your daily life.
- Placing bigger bets to recover losses only makes the problem worse.
- Gaming should never take priority over family, friends, or work.
- If you need help, do not hesitate to contact fs99 support.
fs99's Protective Tools
We give you the power to take control of your own gaming experience.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once active, this limit cannot be changed before the set period ends. It is the most effective way to manage your budget.
Time-Out
If you want to take a break for a few days, use the time-out feature. Your account can be temporarily suspended for anywhere from 24 hours to 30 days. During this time, no transactions or gaming are possible.
Self-Exclusion
Choose self-exclusion for a long-term break. Once this step is taken, your account will be fully deactivated and cannot be reactivated before the set period expires.
Bet Limit
You can set a maximum amount to wager per session. This tool helps keep your gaming spending within a plan that works for you.
24/7 Support
If you experience any problems with gaming, contact fs99 via live chat or email at any time. Our support team is always ready to help in both Bengali and English.
Gaming History Review
You can view your complete gaming history, deposit and withdrawal records in your account. This transparency helps you assess your own habits and make informed decisions.
Warning Signs of Problematic Gaming
Recognise these signs to protect yourself or someone you care about.
Gaming problems do not always develop overnight. Gradual changes can be noticed that, if identified early, can be addressed more easily. If you or someone you know shows any of the signs below, please seek help.
- Continuing to play even after spending beyond your budget.
- Repeatedly placing larger bets to try to recover money lost.
- Hiding your gaming habits from family or friends.
- Feeling restless, anxious, or irritable when unable to play.
- Neglecting work, studies, or family responsibilities because of gaming.
- Playing with borrowed money or taking loans to fund gaming.
- Repeatedly failing in attempts to stop gaming.
Seek help — it takes courage, not weakness
If you notice any of the signs above in yourself, contact fs99 support right away. Our team will assist you with complete confidentiality.
How to Use Protective Tools
Make your gaming experience safer in a few simple steps.
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1Log in to your fs99 account
Sign in to your fs99 account using your user ID and password.
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2Go to Account Settings
From the profile menu, navigate to "Account Settings" or the "Responsible Gaming" option.
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3Choose the tool you need
Select from deposit limit, time-out, or self-exclusion — whichever suits your needs.
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4Set a limit or duration
Choose an amount or time period and click the confirm button. The change will take effect immediately.
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5Get support help if needed
If you have any trouble setting up a tool, contact the support team via live chat or email.
Deposit Limit Period
Daily limit — resets at midnight the following day. Weekly limit — resets at midnight the following Monday. Monthly limit — resets at midnight on the 1st of the following month.
Time-Out Details
During a time-out, you cannot play games or make deposits. Once the time-out ends, your account will be reactivated automatically.
Self-Exclusion Policy
Once self-exclusion is activated, it cannot be reversed before the set time period expires. It is the most effective solution for long-term problems.
Age Verification & Protection
fs99 is for adults only — no exceptions.
Every user's age is verified when creating an account at fs99. No one under 21 is permitted to play on our platform. We enforce this policy strictly.
If you have children or teenagers at home, keep your account details safe from them. Use a password or PIN on your device and always log out at the end of each session.
Practical Tips for Healthy Gaming
Build these habits to keep gaming enjoyable at all times.
Set a budget in advance
Decide how much you will spend before you start playing. Once that budget is used up, stop playing — do not try to recover losses.
Set a time limit
Decide in advance how long you will play each day. Use an alarm or timer. Make a habit of stopping the game when the set time is up.
Take breaks
Do not play for long stretches without stopping. Take regular breaks, go for a short walk, or have a glass of water. You make better decisions with a clear head.
Treat winnings as a bonus
Winning from gaming is a bonus, not guaranteed income. Enjoy it when you win and accept it when you lose. Avoid placing large bets on impulse.
Spend time with family
Do not let gaming affect your family or social life. Keep your relationships with family and friends in good shape — that is where real happiness lies.
Use secure payment methods
Only use your own valid payment methods (bKash, Nagad, Rocket, or Upay). Using someone else's account is strictly prohibited.
Need help? We're here
Do not face gaming problems alone — fs99 support is always by your side.
If gaming is starting to have a negative impact on your life, now is the time to seek help. The fs99 support team is ready to be by your side 24 hours a day, 7 days a week. You will receive assistance in complete confidence, in both Bengali and English.
Our support team will help you set a deposit limit, activate a time-out, or complete the self-exclusion process. They can also offer guidance on changing your gaming habits.
Ask Yourself
Think honestly about the following questions:
- Am I spending more than my set budget?
- Is gaming affecting my work or relationships?
- Am I lying to my family about my gaming habits?
- Am I placing more bets to recover my losses?
- Do I feel uncomfortable or anxious when I am not playing?
If the answer to any one of these questions is "yes", please contact our support right away.
Play responsibly and enjoy yourself
Enjoy all kinds of games on fs99 in a safe and fun way. Our support team is always here if you need help.
Log In NowCommon Questions
Questions that frequently come up about responsible gaming.
Related Pages
Explore other sections of fs99.